The hidden costs of downtime: The $400B problem facing the Global 2000
In partnership with Splunk
Disruption in business is inevitable. The most successful organizations adapt to system stressors and bounce back by investing in digital resilience. However, unplanned downtime continues to challenge this resilience, costing the Global 2000 a staggering $400 billion annually—each company facing an average loss of $200 million per year due to unexpected digital disruptions.
This report, prepared in partnership with Splunk, uncovers both the direct and hidden costs of downtime, which include significant impacts on market cap and brand reputation. It reveals that IT and cybersecurity issues are almost equally responsible for downtime incidents.
Our findings indicate that companies can mitigate these substantial financial impacts by investing in cybersecurity and observability tools, leading to less downtime, faster response, and reduced financial costs. This report provides valuable insights for executives to prioritize digital resilience and better prepare their organizations for the inevitable disruptions of the future.
Download the full report to explore the data and recommendations in detail.
The experts behind the research
Our Economic Consulting and Thought Leadership teams are world leaders in quantitative economic analysis and original, evidence-based research, working with clients around the globe and across sectors to build models, forecast markets, run extensive surveys, and evaluate interventions using state-of-the art techniques. Lead consultants on this project were:
Anubhav Mohanty
Associate Director, Economic Consulting
Teri Robinson
Managing Editor, Technology, Thought Leadership
Aidan O’Farrell
Research Associate, Thought Leadership
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