Digital Innovation in Financial Services
Oxford Economics surveyed 90 technology executives in the financial services sector, including meaningful samples from the retail banking, insurance, and capital markets subsectors. The study found 68% of respondents expect that in five years, customers will do most of their saving, investing, and borrowing through non-finance platform companies. In the face of this and other looming challenges, 90% have long-term plans for digital transformation. Further analysis and interviews with executives show how these industries are preparing for the future of digital innovation.
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