CEO decision-making in the age of AI: Act with intention

The IBM Institute for Business Value, in cooperation with Oxford Economics, interviewed 3,000 CEOs from 30+ countries and 24 industries as part of the 28th edition of the IBM C-suite Study series. These conversations focused on executives’ perspectives on leadership and business; their changing roles and responsibilities; and CEO decision-making today, including key challenges and opportunities, their use of technology, data, and metrics, and their visions for the future.
- Generative AI changes—well, everything
- CEOs feel their organizations are ready for generative AI. Other executives are not as confident.
- 2 out of 3 CEOs are acting without a clear view of how to help their workforce with the disruption and inevitable transitions AI will bring.
- A lack of clarity is impeding decision-making and investments.
The expert behind the research
Tom, a member of the Thought Leadership team, brings years of experience in quantitative economic analysis working with clients around the globe and across sectors to build models, forecast markets and evaluate interventions using state-of-the art techniques.

Tom Ehrbar
Senior Editor, Thought Leadership
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