Consulting Report

18 May 2021

Systems Thinking: Beyond the Crisis

In collaboration with SAP

How interconnected businesses exhibit leadership and resiliency

Our global research, conducted in collaboration with SAP, examines how leaders around the world are adopting a holistic management strategy called systems thinking in all aspects of their operations.

A series of reports and infographics, based on a survey of 3,000 senior executives across 10 industries, reveals how organizations are entering the post-pandemic world.

Discover how interconnected organizations are performing better in terms of resilience, agility in the face of changing conditions, and bottom line results.

Infographics

• Beyond Interconnection: Designing the modern network
• Investing in the future: How finance executives can improve employee experience

Industry-specific Think Pieces

• The Interconnected Automaker
• The Interconnected Bank: Delivering personalization with privacy
• The Interconnected Consumer Products Company
• The Interconnected Industrial Manufacturer
• The Interconnected Insurer
• Thinking beyond the barrel: Increasing agility through systems thinking
• The Interconnected Professional Services firm
• Connected, transparent, and purpose-driven: Transforming the public sector for a new world
• The Responsive Retailer: Agile, data-driven, and focused on experiences
• Beyond Efficiency: How the utilities industry leverages systems thinking

Additional Think Pieces

• Leading with Purpose: How the best-run organizations integrate social, strategic, and environmental goals
• The Procurement and Supply Chain Imperative: The future of systems thinking for industry leaders
• The Next Level of Personalization: Creating Data-Driven Customer Experiences
• Interconnected IT: Improving efficiency through systems thinking
• The Interconnected Business: How midsize businesses achieve value through holistic management strategies

The experts behind the research

Anubhav and Matt, members of the economic consulting and thought leadership teams, bring years of experience in quantitative economic analysis and original, evidence-based research, working with clients around the globe and across sectors.

Edward Cone

Editorial Director, Thought Leadership

Matthew Reynolds

Senior Research Manager, Thought Leadership

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