Ungated Post | 18 Nov 2020
The State of Salesforce: Special Edition 2020-2021
IBM, in partnership with Oxford Economics, surveyed over 1,300 individuals in 23 countries in a special edition of their State of Salesforce report. This years edition revisits last year’s best practices regarding customer experience and employee experience, and examines how COVID-19 amplifies Salesforce’s role in companies’ digital transformation.
Our Thought Leadership team produces original, evidence-based research made accessible to decision-makers and opinion leaders. Principals for this project included:
Oxford Economics’ team is expert at applying advanced economic tools that provide valuable insights into today’s most pressing business, financial, and policy issues.
Related Services
Post
Impacts of the proposed Los Angeles fast food ordinance
Save Local Restaurants commissioned Oxford Economics to calculate high-level cost estimates relating to a proposed city ordinance that would impose new requirements on quick-service restaurant operators in Los Angeles.
Find Out More
Post
Catalyzing Africa’s Sustainable Transition: Insights to Impact a Climate-Resilient Future
Sustainable finance is not merely a climate imperative but a development necessity. As climate risks intensify, Africa must urgently mobilise capital to advance its adaptation, mitigation, and development goals. Realising this ambition will require coordinated action across governments, financial institutions, international partners, multilateral agencies, and the private sector. With bold leadership, innovative tools, and supportive ecosystems, the continent can chart a path toward a more inclusive, resilient, and sustainable global economy.
Find Out More
Post
Global P&C Insurance Outlook to 2050
Capgemini leveraged custom macro and insurance market forecasts from Oxford Economics for their latest P&C insurance flagship report.
Find Out More